Where can I order a kit?
You can order Notch Pioneer kit from our website
What is the return policy?
If you are unhappy with your Notch kit you can return it within 3 days in good condition (straps undamaged and intact, all items present)
Do we store any credit / debit card information?
No. We process the orders through Stripe. Learn more
What forms of payment do you take?
We accept creditcards such as: VISA, Mastercard, Discover, American Express. We also accept payment via paypal as well.
What is the order’s process time?
When we have available kits on stock, processing your order takes about 2-3 days.
Where do you ship?
We ship to most of the countries, worldwide.
How long does the shipping take?
- Depending in the destination and shipment method chosed.
- We ship the Notch kits from our USA (NYC) warehouse.
- Standard USPS takes about 3-5 business days for continental shipments, and 7-12 days for intercontinental shipments.
What method do you use for shipping? (What company?)
For standard shipping the delivery is via USPS, for expedited is via DHL.
Notification and tracking
When your order is processed and the package is ready for shipment, you will receive a shipment notification for the email address provided.
Taxes and VAT
- Your order from Notch Interfaces Inc. may be subject to local duties and taxes just like any purchase you make over the Internet.
- For US there is a tax for people ordering in New York state.